Refund & Shipping Policy

Refunds, Returns, or Exchanges

There are no returns, refunds, or exchanges for this product. If there are issues with any component of the Probe Transport Module, including damaged or missing parts, please email us at: Hello@VELOmedical.com and we will resolve the issue. 

Shipping Policy

Please allow up to 6 weeks to receive your product from the time your order is placed. You will receive an email confirmation regarding your order, as well as tracking information which will be sent when your order has shipped. If you have questions or concerns, we are available at Hello@VELOmedical.com